AI Customer Service
24/7 multi-channel response across web chat, SMS, WeChat, and social DMs. Handles menu, order, reservation, return, and FAQ traffic with human escalation for edge cases.
Solutions · 7 AI Digital Employees
Liaoyuan Creative ships seven productized AI digital employee roles for small and mid-sized businesses. Each role is pre-wired with prompts, integrations, KPIs, and a manager dashboard so a non-technical founder can onboard it like a new hire and see measurable output within seven days. Start with one role, prove ROI, add the next — the Liaoyuan Creative model is built around hiring AI by the role, not buying a platform.
24/7 multi-channel response across web chat, SMS, WeChat, and social DMs. Handles menu, order, reservation, return, and FAQ traffic with human escalation for edge cases.
Content generation and scheduled publishing across Instagram, TikTok, Xiaohongshu, Douyin, and WeChat. Keeps an SMB's content pipeline running without a dedicated content hire.
Lead scoring, personalized follow-up sequences, and quote generation inside your existing CRM. Built for consultative B2B and services SMBs with longer sales cycles.
Daily reports, inventory alerts, competitor and price monitoring. Designed for retail, multi-location restaurants, manufacturing, and logistics operators.
Invoice processing, monthly reconciliation, and management report generation. Reduces bookkeeping hours for multi-location and multi-entity SMBs.
Resume screening, interview scheduling, and onboarding SOP execution. Shortens the hiring cycle for growing mid-size teams without adding recruiter headcount.
WeChat group and loyalty-program automation, tiered outreach, reactivation campaigns. Ideal for F&B, education, and retail operators with repeat-visit customer bases.
Restaurants are Liaoyuan Creative's flagship vertical. The AI Customer Service role ships with a restaurant-specific template that handles menu and allergen questions, reservations, delivery and pickup inquiries, and after-hours leads — across web chat, SMS, WeChat, and social DMs. Read the full scope at /en/solutions/restaurant-ai-customer-service.
Seven: AI Customer Service, AI Marketing, AI Sales Assistant, AI Operations, AI Finance, AI HR, and AI Private Domain. Each role is productized with pre-built prompts, integrations, KPIs, and a dashboard.
All seven roles are live today and can be deployed independently, each with its own template.
Just one. Most SMBs start with a single role, validate ROI over the first month, then add a second. No bundled contract, no minimum.
Most SMBs begin with AI Customer Service — fastest payback, clearest KPIs. Restaurants and retail almost always start there.
Yes. For example, AI Customer Service hands off sales-qualified leads to AI Sales Assistant; AI Marketing feeds captured leads into AI Sales; AI Finance reconciles against AI Operations reports.
They plug into your existing CRM, POS, helpdesk, and messaging stack. Liaoyuan AI is the operator running inside those tools, not a replacement for them.
One to three business days of active configuration, with full go-live inside seven days. Single-location restaurants can go live the same day.
No. The free AI diagnosis call recommends the role and delivers a tailored plan within 24 hours.
Per role, per month. AI Customer Service from ~$299/mo; AI Sales Assistant ~$699/mo; full multi-role packages up to ~$2,999/mo.
Yes. Restaurants, retail, professional services, clinics, and other verticals each get industry-specific templates tuned during the 7-day deployment.
Custom roles are built on request. Liaoyuan Creative's team scopes the role during diagnosis and delivers a tailored deployment if it fits the role-based model.
Yes — restaurants are the flagship vertical. See the restaurant AI Customer Service page.
Talk to Liaoyuan Creative for 30 minutes, get a tailored deployment plan within 24 hours. Visit /en/contact to book.