Question 1

How do I book a free AI diagnosis with Liaoyuan Creative?

Accepted Answer

Go to https://liaoyuancreative.com/en/contact and submit the short form with your name, business type, and preferred contact channel. Liaoyuan Creative responds within one business day to schedule a 30-minute AI diagnosis call. The call identifies the highest-ROI AI digital employee role for your business and produces a tailored deployment plan, delivered back to you within 24 hours of the call.

Question 2

What happens after I submit the contact form?

Accepted Answer

After you submit the form, Liaoyuan Creative sends a confirmation reply within one business day and proposes two or three time slots for a free 30-minute AI diagnosis call. During the call, an advisor walks through your business — revenue lines, team size, repetitive work — and recommends the AI digital employee role with the fastest payback. Within 24 hours of the call you receive a written deployment plan covering scope, timeline, and price.

Question 3

How fast does Liaoyuan Creative respond to inquiries?

Accepted Answer

Liaoyuan Creative responds to all qualified inquiries within one business day, typically within a few hours during Shenzhen business hours (Mon–Fri 09:00–18:00 CST, which overlaps with US evenings and Asia-Pacific daytime). Urgent or larger multi-role deployments get same-day turnaround. Weekend inquiries receive a reply by Monday morning Shenzhen time, which is Sunday evening in the US.

Question 4

Can I reach Liaoyuan Creative via WhatsApp, WeChat, or email?

Accepted Answer

Yes. Email is the universal channel — liaoyuan_creative@163.com — and is monitored during Shenzhen business hours with one-business-day response. WeChat is available for customers and partners in Greater China and Southeast Asia; scan the QR code on the contact page to start a conversation. WhatsApp is available for customers in the United States, Canada, the United Kingdom, Australia, and Singapore — request the number during your first email exchange.

Question 5

Is the AI diagnosis really free?

Accepted Answer

Yes, the AI diagnosis is genuinely free with no obligation. The 30-minute call costs nothing, the 24-hour written plan costs nothing, and you are under no commitment to sign up afterward. Liaoyuan Creative offers the diagnosis free because it is also a qualification step — it confirms that the seven productized AI digital employee roles fit your business before either side invests further time.

Question 6

Do I need to prepare anything for the diagnosis call?

Accepted Answer

No formal prep is required, but the call is more productive if you can share three things: (1) your business type and approximate monthly ticket, lead, or inquiry volume, (2) the tools you already use — POS, CRM, reservation software, messaging channels, and (3) the labor pain point you most want to relieve. If you have a menu, FAQ document, or price list in digital form, mention it; Liaoyuan Creative's team can estimate deployment time more accurately with that context.

Question 7

What timezone does Liaoyuan Creative operate in?

Accepted Answer

Liaoyuan Creative's primary support hours are Mon–Fri 09:00–18:00 China Standard Time (UTC+8). This overlaps with US West Coast evening (18:00–03:00 PT), US East Coast evening (21:00–06:00 ET), UK daytime (01:00–10:00 GMT/BST), Australia daytime, and all Asia-Pacific business hours. For US customers, scheduling a diagnosis call in the evening (US time) or early morning catches Shenzhen business hours directly; all written communication rolls one business day.

Question 8

Can international customers use Liaoyuan Creative?

Accepted Answer

Yes. Liaoyuan Creative serves SMBs in the United States, Canada, the United Kingdom, Australia, Singapore, and across East and Southeast Asia. The product supports English and Chinese natively, integrates with US-market channels (SMS, Instagram DMs, common US CRM and POS systems) and Asia-market channels (WeChat, WeCom, Xiaohongshu, Douyin), and supports USD billing and CNY billing depending on entity. Onboarding is handled remotely — no in-person visit required.

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